More Than Tech Support. We’re Your Tech Partner.
At SilverTech Support, we believe technology should connect us, not confuse us. We started this company to be the patient, friendly, and trusted resource that we wished our own parents and grandparents had. We’re a local San Francisco team dedicated to helping seniors use technology with confidence and complete peace of mind.
Our Story
It All Started with a Phone Call…
Like many people, our founders both spent years as the unofficial "family IT department." The calls were always the same: a parent frustrated with a printer, a grandparent who couldn't connect to a video call with their grandkids, or a loved one who was worried they had clicked on a scam email.
The problem was never the technology itself. It was the support. The options were either a rushed, jargon-filled call to a massive corporation or a well-meaning but busy family member. There was no one whose only job was to help, patiently and without judgment.
We knew there had to be a better way.
SilverTech Support was born from that simple idea: to provide a technology support service where patience is the most important skill, and where success is measured by a client's sigh of relief, not by how fast we can get off the phone.
The SilverTech Difference
Our Promise to You and Your Family
Unmatched Patience
We speak plain English and take the time to ensure you feel comfortable and confident. There is no such thing as a "silly" question, and we will explain things as many times as it takes.
Local & Trusted
We’re not a faceless call center halfway across the world. We are your neighbors, based right here in San Francisco, dedicated to serving our community with integrity and a friendly face.
Empowerment, Not Just Fixes
Our goal isn't just to fix today's problem; it's to empower you for tomorrow. We want you to feel more capable and in control of your technology every single time we work together.
Ready to Join the SilverTech Family?
We would be honored to be your trusted partner in technology. If you have any questions or just want to chat about how we can help, please don’t hesitate to reach out.