Simple Plans for Total Peace of Mind
You're in the right place. Here you can choose a simple, flexible membership that provides you or your loved ones with a dedicated Tech Concierge, ready to help with any tech challenge, big or small. Let's find the perfect fit for your needs.
Getting Support is Easy
1. Become a Member
Get started with one of our subscription options below.
2. Request Support
When a tech issue arises, click the link in your welcome email to book a virtual support call or request an in-home visit.
3. Problem Solved
Your friendly concierge helps you solve the issue. The time spend together is simply deducted from your plan's monthly time bank.
Our Membership Plans
Your Membership is More Than Just Tech Support
Every SilverTech Support plan is an all-access pass to stress-free technology. Here's what's included with every membership:
A Dedicated Tech Concierge
You'll have a familiar, friendly expert who understands your needs and technology setup.
Unlimited Support Requests
Call or email us anytime. All support is billed from your time bank in simple 10-minute increments.
In-Person Visits
We’ll come directly to you! For on-site visits, a travel fee applies, payable either in cash, check, or a card on file.
The SilverTech Rollover
Your unused time automatically rolls over month-to-month for up to 90 days. You paid for it, you should get to use it.
Proactive Safety Audits
We help you spot and avoid online scams, secure your accounts, and manage your passwords safely.
Any Device, Any Problem
From smartphones and printers to computers and smart TVs, we support the tech you use every day.
If you have an immediate, one-time issue, we can help.
Our Introductory Tech Wellness Audit is a 90-minute remote session designed to solve your urgent problem and show you the value of ongoing support. It's the perfect way to get to know us.
One-Time 90-Minute Session: $199
Not Ready for a Membership?
Common Questions
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If you use all the time in your bank, any additional support is billed at our standard overage rate of $25 per 10 minutes. We will always notify you before this happens. Many clients find that upgrading to the next plan is more economical if they regularly need more time.
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Think of it like a debit account for tech support. Each month, your plan's time is added to your bank. When you use our service, we deduct the time in 10-minute increments. If you have 20 minutes left at the end of the month, that time simply stays in your bank for you to use later, for up to 90 days.
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Absolutely. We encourage it. We can add authorized family members to your account, so they can coordinate with us to help you solve a problem.
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There are no long-term contracts or cancellation fees. Our memberships are month-to-month, and you can cancel anytime. Our goal is to earn your business every single month.
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SilverTech Concierges provide on-site tech support to all cities and counties of the San Francisco Bay Area. Not sure if we serve your area? Give us a call.
Join the SilverTech Family Today
Stop worrying about technology and start enjoying it. Select the plan that's right for you and get the peace of mind that comes from having a true technology partner on your side.